I've read the post and some of the comments: as ever, I wish that Mr Konrath would cut his rhetoric and stick to facts and reasonable, logical analysis. He makes some good points, but they're buried beneath a lot of exaggeration and his own personal agenda.
HM&B (which is what I'm talking about here--not Harlequin US, where things might well be different) works to an extraordinary business plan compared to most other publishers: they expect a very high rate of return, something like 80%, which means they have a far lower profit per unit so royalties are correspondingly low; but they publish a huge number of books each year, and they publish them quickly, which means that although they make less money per title they keep their turnover ticking along.
Their readership is a lot different to the readership of most other publishers. Their business plan is miles different. Their contracts are correspondingly different.
I'm not trying to defend Harlequin: I've been told by several people over the years that Harlequin's contracts are poor (one person described them as "toxic"), but I can't comment on that directly as I've not read them. But there are things which haven't been taken into account in the article concerned, and so the picture the article presents is skewed.
Not that I think the author is being anything other than truthful, you understand: but there you go. I think there's more to the story than we're hearing, and what we are being told is being told out of context.