I can confirm that UndercoverAuthor was published by F&W, and I look forward to hearing what she has to say.
Thank you Aliceshortcake. I appreciate the favor.
I spent over a year and a half with Firefly & Wisp...call me the eternal optimist as I waited for things to improve. Needless to say, they only devolved.
In July of 2012, this thread had posts regarding FF&W. And rightfully so, offering warnings based on red flags that others had seen. I can tell you with 100% certainty, that those red flags were only the tip of the iceberg.
After the posts on this thread were discovered by the person in charge at this "company", she posted on social media that they would be "closing their doors" and going out of business. Yes- because any reputable publishing company would closed own because, as it was stated, she was being "picked on." It was stated that Xchyler Publishing (see another thread here on the water cooler) would take over the contracts of any author wanting to pursue their career. Authors actually coddled her and she decided to stay open, saying that her company was "like family", and she opted to continue on with a caveat: NO AUTHOR AT FF&W WAS TO POST ON THIS THREAD OR ANY OTHER WITH DISPARAGING REMARKS.
However, my contract stated I was not permitted to say anything disparaging WHILE under contract. I am not under contract now.
You may be curious as to how I know the exact date of this supposed closing? Well, it was one of the FF&W authors RELEASE DAYS of their DEBUT NOVEL! July 19th, 2012.
Let's address the editing, shall we? The authors had been told repeatedly about someone named "Kinsey" who was an editor. However, at no time during my stint was a "Kinsey" ever credited on the edits as having done the work. However, both the owner and her husband were. There is NO editor within the company, merely the owner and her husband going over the books. Neither of these people are professional editors. In fact, one could look at the books they have "edited" and find countless basic mistakes in the texts. Take, as an example, Ms. Hastings' book. In no way was justice served to her book. If there were plot inconsistencies or egregious spelling errors, these should have been addressed to Ms. Hastings, and not just left during publishing. This technique reflect poorly on the company, and worse on the author.
The "editing process" itself is a joke. During my time, I had to request my edited work several times, only receiving the edited manuscript DAYS prior to the posted release date. When I asked for additional time (as I think we all can agree, release dates can be fluid) I was given a run around, told I could find a different publisher. This, I thought at the time, couldn't happen. Marketing had been done for the books (at my own expense...but I'll get to that) as well as growing a potential fan base of readers. A mistake I will not duplicate.
After spending a week plus on the edits and sending it back, the book was published a few days later. HOWEVER, it has recently come to my attention that changes were made AFTER my edits.p Arts of the story were changed or removed entirely WITHOUT my consent. These changes compromised the story.
Release parties fort his company are held on Facebook. However, the games they post are typically not suited for the novel genre. One author, Lisa Morgan, during the release party for her first book (a young adult fantasy romance) the company posted a "caption this" contest. The picture used was "furniture porn". While in another context, this could have been amusing, when marketing a book that is targeting a read audience of young adult, these captions are unacceptable. One caption (supplied by the owner's husband) was meant to be funny and used Lisa's mother int he caption. The "family like company" should have considered that Lisa's mother had passed away 5 months prior. the cation was not humorous.
prizes awarded during the parties (both ebooks and paperbacks) were NEVER sent out. This has been a common theme with FF&W. Authors have resorted to using their own money to right the wrongs this company has promised.
There is NO marketing division at FF&W. Marketing is done by the authors. While this is expected to a degree, when I say nothing is done to assist authors, I mean NOTHING. The owner would post suggested blog tour hosts and asking particular authors to check them out and see if they wanted to use them. However, no research was done to these tour hosts. There were suggestion for YA authors to use erotica blog tours, romance authors to use horror blogs, etc etc...you get the point. Blog tours are paid for by the author. There is no contribution made by FF&W. In fact, FF&W stated that they would "pay for tours when the books started to sell." It seems to me that marketing 101 says if no one knows about the book, how do you expect folks to buy them?
There is no training or education regarding marketing. Another example: during a recent outing to a convention, YA books were arranged on the table beside Erotica. While Erotica and YA have their respected places, how to you expect a parent to purchase a novel for their teen when placed beside suggestive covers of scantily clad women? It send the wrong message and will never generate decent sales figures.
During my stint. the only authors who had decent sales were Lisa Morgan and Lee Taylor. Mr. Rubas, who had commented previous on this thread regarding sales, actually stated in a conference call one day, referring to both Morgan and Taylor as "the cash cows of Firefly and Wisp."
Royalties: for all the editing "hard work", authors were paid 50% per ebook, $1.50 per paperback. While the 50% may in fact be above the industry standard (per my research) it seems high, given the lack of anything done by the company to market the author's work.
As far as the $1.50 goes? pfft...and that's answering it mildly. Paperbacks range between $7.00 (estimate) and as high as $12.99 each. The COST, however to create the books (via CreateSpace) is typically near the $5 mark. That's a sweet profit FF&W is making of their authors hard work.
And here's a kicker for you- I was part of a rather large, multi-author giveaway near the holidays. I contacted the owner, asking to get a few copies in paperback of MY OWN books. The owner was more than willing to do that- I just had to cover the cost of shipping (nearly $12.00...bo problem), the cost of the books 9let's say it was 2 books @ $5 each) but I was also charged a MARKUP! ON MY OWN BOOKS! Yes...the company made money off of me, the author, in spite of the fact that 1) I wrote the book, and 2) the company was going to be getting free publicity out of the deal. I was charged an addition $2.50 per book for my own work. talk about supporting your authors.
Royalty "reports" are copy/paste documents, sent in word or excel. Never, in all of my time with this company, did I ever see an actual sales report, though I requested them, stating I would be more than happy to get a redacted report to preserve the privacy of my fellow authors.
Royalties were never paid when they were contractually supposed to. They averaged months late, and often times were only paid after hounding the owner. She often spoke of her own financial issues, but when royalties were being paid to other authors outside of the company (who I maintain friendships with) somehow FF&W was the only one NOT getting paid (yet she was able to post photos of the neat things she'd just bought to support her own books, like 8 foot tall banners, or cool stuff she got for her campsite...)
To this point, I have never received a copy of my contract signed by the owner or anyone else with FF&W.
I have more, but I've made this particular post incredibly long already. I am more than happy to continue, however.
My hope in sharing this is to enlighten others out there with the dream of having a publishing career to avoid companies like this, lest their dreams be quashed. This was a lesson I learned the hard way, and am determined to help others avoid my mistakes.
I can also share about the
intimidation tactics used, the lies told to authors,a s well as one little ace up my sleeve that I've been saving for a rainy day...
and hey! Look! Grey clouds!