Oh, earlier:
Me: can I pay off my remaining loan online?
Loan phone jockey: yes.
...
Me: uh, how much is it?
Lpj: let me calculate the 10 day window
Me: no, tomorrow is fine. Or I guess the next day since there's a delay when I post it online...
Lpj: okay, I'll calculate it for the fourth and that will be acceptable... *gives figure*
Me: okay, *types in figure and reads it back*, got it. Thank you.
Lpj: now, if you have never logged onto our website...
Me: uh, yeah I have. I'm there now. (duh)
Lpj: okay, have a nice day.
Me: you too. *hangs up, hits submit, gets error about not being able to submit more than the website thinks you owe*. ARGH! that was my first damn question you cursed Stupid loan jockey!!! What is wrong with you???