- Joined
- May 14, 2005
- Messages
- 12,862
- Reaction score
- 2,846
- Location
- A Small Town in Germany
- Website
- www.sharonmaas.co.uk
This morning I prepared as usual for my writing session; checked my mails first. There was a small pop-up window informing me that Bluetooth had unexpectedly quit; the options were OK or restart Bluetooth (or something like that). Well, I tried OK and it went away, only to reappear two seconds later. clicked the other option, same thing. Popup opped back up, midscreen. Same thing at retry; neither of the options got rid of it.
So I decided to restart. It switched off, started to restart -- and never finished. All I am getting is a grey screen with a little circling circle showing that "something" is working. Nothing else. I pressed the off button, left it for a while, and tried again. Grey screen.
I have a WIP under intense revision in there!
Now, I did take out that two-year Apple insurance when I bought the thing about 18 months ago and I assume it is covered if I take it back to the store -- but I can't go before Saturday. I can manage with my iPad and work computer (like now) till them but can someone diagnose the problem and reassure me that it can be fixed, soon, without sending it away for repairs, and possibly having everything wiped out in the process? (This is what happened with my last laptop: it was a very small hardware problem, and I sent it for repairs (not Apple) and they wiped everything off in the process -- as I had not bothered to save beforehand it was very annoying.)
Even better: is there a way of getting it up and going myself?
Thanks for any assistance or explanation.
So I decided to restart. It switched off, started to restart -- and never finished. All I am getting is a grey screen with a little circling circle showing that "something" is working. Nothing else. I pressed the off button, left it for a while, and tried again. Grey screen.
I have a WIP under intense revision in there!
Now, I did take out that two-year Apple insurance when I bought the thing about 18 months ago and I assume it is covered if I take it back to the store -- but I can't go before Saturday. I can manage with my iPad and work computer (like now) till them but can someone diagnose the problem and reassure me that it can be fixed, soon, without sending it away for repairs, and possibly having everything wiped out in the process? (This is what happened with my last laptop: it was a very small hardware problem, and I sent it for repairs (not Apple) and they wiped everything off in the process -- as I had not bothered to save beforehand it was very annoying.)
Even better: is there a way of getting it up and going myself?
Thanks for any assistance or explanation.