Musings on marketing
Caught
another article this morning suggesting Goodreads, while an excellent place for an author to self-immolate, doesn't actually sell books.
My first thought was "Of course it doesn't. Social media doesn't sell books."
Except it does, sometimes, doesn't it? We've all heard about the books out there that've become huge thanks to TikTok. Social media
does sell books. Sometimes.
Except when it does, it doesn't generally start with the author self-promoting. It starts with word-of-mouth that somehow gets the book to the right person, who gives it the right amount of attention and decides to publicise it.
(Yes, I'm aware some TikTok influencers are paid to feature books. A quick Google suggests these features can go for $7K and up. I'm not sure that negates my premise here.)
So my second thought was: "The types of social media that sell books are not new."
Because how is a BookTokker featuring The Big [Insert Popular Genre Here] Book of the Month any different than, say, Ronald Reagan reading
The Hunt For Red October? Or George R.R. Martin recommending
Leviathan Wakes? Or someone's editor having the right contacts at the NYT and getting a write-up in the Sunday magazine?
Technology has changed everything, sure. And demographics are different, number of books being published are different, Youth Is Taking Over (which is what they're supposed to do), etc.
But one thing, it seems to me, hasn't changed: the most powerful sales tool is word of mouth. And an author has very little control over this, whether it's being fêted on social media or having their book mentioned by the head of a government.
Is anyone but me old enough to remember the old TV shampoo ad about telling two friends who'd each tell two friends, and the popularity would multiply? I think a lot of authors approach social media hoping it'll work that way.
(The shampoo ad wasn't effective because people actually did that, of course. It was catchy because it stuck in your head and provided name recognition that might steer you in the product's direction if you were indecisive at the store. I have only once in my life discussed what I use to wash my hair with someone. It's not a thing I've found people chat about much.)
We see books take off on TikTok or even Wattpad, and we want to know how to make that happen for us. We post about our work. We try to be memorable, as if being memorable naturally means we've written a good book. We hope that we reach two people who'll each tell two people and so on and so on and one of those people will be some TikTokker who'll catapult us to stardom.
Does it happen like this? Does every book picked up by a big BookTokker get there because the author posted a cute picture of their cat on a Saturday morning?
Color me skeptical. (Although my cats are, indeed, super cute.)
According to
this article, which is about Goodreads and only mentions BookTok in passing, BookTok does actually boost sales. But I'm guessing BookTok elevates books that are already being noticed by readers, even if they're not yet viral. I'm guessing if Goodreads is a trailing indicator, BookTok is a turbo-charge for something that was already catching on.
Of course, there's not much hard data out there about BookTok, or how those influencers choose the books they champion. For the sake of argument, I'm willing to believe they're mostly organic sales to people who really loved the books and decided to yak about them to millions of followers.
Which is kinda the same as George R.R. Martin championing
Leviathan Wakes, isn't it? On Livejournal, which was already Not The Big Blogging Platform by the time that book came out, but it was George R.R. Martin so people listened.
(I liked
Leviathan Wakes. I could take issue with some things here and there, but it was very entertaining, and pretty moving in the end. But the TV show was better.
)
So what's the bottom line here? What's my thesis statement?
I suppose my thesis is a) none of this is new; and b) very little of this can be influenced by the author.
I see so many people on social media--mostly self-published, but not all--posting enthusiastically about their work, showing pictures and mood boards, putting things on sale, posting snippets of good reviews. Fine, sure, if that's a fun thing for you to do. I see some people engaging with readers, which also: okay, fine.
I sometimes see people talking about using reviews as critique, and promising they'll change/improve their writing based on what a reviewer said. (This gets a big Yikes from me, but chacun à son goût.)
All of this seems to be in aid of...I dunno. Projecting a persona of being Everybody's Author Best Friend, in hopes that'll make people buy your stuff?
Does this work? Because I don't think this works.
I've sold a little on social media. I suck at self-promotion, so maybe this whole post is bullshit.
But now and then someone will reply to a post I make about a sale, and say they've bought the book. One lovely time someone tagged me recommending my latest book to a friend. And I've indeed connected with readers, although rarely - but one reader is now my book formatter, and connected me with my cover illustrator. Social media can Do Stuff, indeed. (Plus I'll yak pretty much anywhere, which y'all know by now.) The closest I had to a Big Name endorsing a book was Felicia Day, who left a 5-star Goodreads rating for my first book. I will love her forever for this. It didn't help sales, but it still pleases me.
In the end, though, I think it's viral word-of-mouth that makes a book take off, and it has to be just the right chain of viral word-of-mouth. All these services that try to sell social media savvy, or their book promotion skills - they can't predict what'll happen, and I wouldn't hand a dime to any of them unless they told me they could make [Insert Big Social Media Star Here] read my book
and promote it aggressively.
So maybe my last thought is "Direct sales using social media are pretty unusual and probably not the best use of an author's time and money, unless it's a lark."
It's not as pithy as "Social media doesn't sell books," though, is it?